2010-03-04

FTNR

Any services company with heavy operations / processes would place emphasis on FTR - First Time Right. It enables faster Turn Around Time; it helps keep costs low - both important to be able to offer good and cheaper services on a sustainable basis. It is a tough task to be at 100 % FTR. So, FTNR (first time not right) gets measured. Incentives are built around FTNR for those involved in processes / operations. Whatever it is, everyone knows, FTNR does not mean death. But what about FTNR in a surgeon's day?

Yup, reading Complications by Atul Gawande.

PS: Btw, FTR is good in many places - in a kitchen; in a bedroom, when shooting a film........


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2010-03-04

FTNR

Any services company with heavy operations / processes would place emphasis on FTR - First Time Right. It enables faster Turn Around Time; it helps keep costs low - both important to be able to offer good and cheaper services on a sustainable basis. It is a tough task to be at 100 % FTR. So, FTNR (first time not right) gets measured. Incentives are built around FTNR for those involved in processes / operations. Whatever it is, everyone knows, FTNR does not mean death. But what about FTNR in a surgeon's day?

Yup, reading Complications by Atul Gawande.

PS: Btw, FTR is good in many places - in a kitchen; in a bedroom, when shooting a film........


No comments: